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Fitness Equipment Information

If you’ve purchased fitness or exercise equipment from Portland Fitness, you can expect quality exercise equipment repairs in the Portland area from our trusted technicians. Just provide us with the brand, model, serial number, and a description of the problem and we’ll arrange a service call to your location. You can also bring your equipment to our main warehouse by scheduling an appointment in advance. And if we don’t have the parts for your exercise equipment in stock in Portland, we’ll order them.

At Portland Fitness, we offer a variety of quality equipment from all of the top brands in fitness machines to help our customers achieve their fitness goals. Our Portland exercise equipment repair team is passionate about what we do, and we can help you select the perfect equipment for your home gym. With the variety of machines available at any of our showrooms, you’ll be able to see and try each line we carry in order to select the right equipment for your needs.

If you encounter any problems with the equipment you’ve purchased from us, we’re here to help. We’ll travel to your location and diagnose the problem on site. We may or may not have necessary parts in stock at our locations, but we’re able to order any parts from the manufacturer and return to your location to complete the repair. Our gym machine service technicians in Portland pride themselves on providing the highest level of customer service, and we want you to be completely satisfied with your purchase and repairs. Call us today if you are experiencing any problems with your exercise equipment and we’ll help you troubleshoot the problem and provide any necessary exercise equipment  repairs in the Portland area.

If we sell it, we’ll repair your exercise equipment. For a quote please fill in our Service and Repair Form. Please Scroll down for pricing and FAQ.

As of right now we are trying our best to take care of service calls. We are about two to three weeks out on service calls right now. Sorry for the inconvenience. Someone will call you as soon as possible.

Portland Fitness Equipment Service Rates:

  • First appointment is to diagnose the problem which includes: Travel within 25 miles of our service center and 1/2 an hour of trouble shooting $149.00. ADDITIONAL TIME IS OFTEN NEEDED. PLEASE READ BELOW.
  • After the initial diagnosis, if additional service is needed, on-site labor is billed at $80.00 per hour. Each additional 15 minutes is $20.00.
  • Return or Follow up trip, If we are ordering parts for a return trip, you will be billed at a flat rate of $100.00 for return trip. Unless you are more than 25 miles from our service center which requires Extended Travel Charge or we are repairing more than one piece of equipment. Any new issues reported will be billed at the First Appointment Diagnose Rate.
  • An extended travel fee of $30.00 will be charged if travel distance is over 30 miles of our service center. There will be a $30.00 fee per every 30 miles of extended travel time.

Frequently Asked Questions:

Q: Can I bring my product into your store for service?
A: You can bring your product to our Main Warehouse for service by appointment only. Please call 503-342-6678 to make an appointment.

Q: If I bring my product to your warehouse for service, will I be charged a travel fee.
A: No.

Q: Will your technician come to our home or business to service or repair our product?
A: Yes.

Q: Do your technicians stock all the parts to fix my equipment?
A: We do stock parts, but it’s impossible to stock all. Certain parts may need to be ordered. 

Portland Fitness Equipment Support Team:
12330 HWY 212
Clackamas, OR 97105
[email protected]

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