Portland Fitness Equipment Service & Repair Request
If you purchased your equipment from Amazon, Costco, or NordicTrack, please contact their customer support directly, as we are unable to service their equipment.
If you’ve purchased fitness or exercise equipment from Portland Fitness, you can expect quality repairs from our trusted technicians in the Portland area. Simply provide us with the brand, model, serial number, and a description of the issue, and we’ll arrange a service call to your location. You can also bring your equipment to our main warehouse by scheduling an appointment in advance. If parts are not in stock, we will order them for you.
Our Commitment to Quality
At Portland Fitness, we offer top-tier fitness equipment to help our customers reach their goals. Our experienced repair team is dedicated to ensuring your home gym remains in peak condition. Visit any of our showrooms to explore our selection and test out different machines before making a decision.
Service & Repairs
If you experience any issues with equipment purchased from us, we’re here to help. Our technicians will diagnose the problem on-site. If needed, we will order parts and return to complete the repair. We pride ourselves on delivering exceptional customer service and ensuring your complete satisfaction.
We offer two service options:
In-shop repair (Warehouse – Clackamas)
Drop-off diagnostic:Â $139
If parts are needed, installation has a $110 minimum charge, then labor is billed in 15-minute increments at $110 per hour
In-home service
Diagnostic visit:Â $179
This includes diagnosing the issue and ordering parts if needed
If a return visit is needed to install parts, there is a $160 minimum charge, then labor is billed in 15-minute increments at $160 per hour
If we sell it, we’ll repair it!
Current Service Availability
We appreciate your patience and will contact you as soon as possible.
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